Mold Remediation in Cincinnati, Ohio

Mold remediation from our Cincinnati office

The Hays + Sons Cincinnati office handles mold remediation for houses, apartments and multifamily buildings, and commercial properties across Greater Cincinnati, Northern Kentucky and Southeast Indiana. 24/7 Service.

Our Cincinnati office covers both sides of the Ohio River, from Hamilton and Butler counties in Ohio to Boone, Kenton and Campbell counties in Northern Kentucky. Mold usually starts where water sits unnoticed: basements after seepage, bathroom walls after slow plumbing leaks, and attics after roof leaks.

How does mold remediation work?

1. Find the moisture source. Mold grows where there is water. We take moisture readings and trace the source so it gets fixed, because cleaning without fixing the leak lets mold come back.
2. Document the property. We scan the property with Matterport before work starts, so you and your insurance adjuster can see the conditions in 3D.
3. Contain the work area. The affected area is sealed off and kept under negative air pressure with HEPA filtration, so spores are not spread into clean rooms.
4. Remove and clean. Porous materials that cannot be cleaned, such as moldy drywall, insulation or carpet, are removed. Remaining surfaces are HEPA-vacuumed and cleaned.
5. Dry and check. The structure is dried and re-checked with moisture readings before anything is closed up, and we scan the property again during the work.
6. Rebuild. The same company handles reconstruction, and a final Matterport scan records the finished work. Completed work is backed by a two-year warranty.

When should you call a professional about mold?

The EPA says homeowners can usually clean up a moldy area smaller than about 10 square feet, roughly a 3-by-3-foot patch, once the moisture problem is fixed. Call a professional when:

• the mold covers more than about 10 square feet
• it followed a flood, sewage backup or other contaminated water
• you smell mold but cannot see it, or suspect it is inside walls, ceilings or HVAC ducts
• it keeps coming back after cleaning
• someone in the home has asthma, allergies or a weakened immune system (talk to a doctor first)

Do not paint or caulk over mold. The EPA notes that paint applied over mold is likely to peel, and the mold is still there.

Mold and your insurance claim

Whether insurance covers mold remediation depends on your policy and on what caused the mold. Only your insurer can decide coverage. What we can do is document the loss: moisture readings, photos and Matterport 3D scans that you and your adjuster can review together, and we work directly with your adjuster during the claim.

Why Cincinnati property owners call Hays + Sons

• IICRC Certified Firm, with WRT (water damage) and AMRT (mold) certified technicians in all 8 offices
• Veteran-owned and independently owned, not a franchise, and in business since 1982
• More than 40,000 restorations completed across Indiana, Ohio and Northern Kentucky
• One company from mold remediation and water damage cleanup through the rebuild
• Matterport 3D documentation before, during and after every job
• Two-year warranty on completed work
• Official Restoration Company of the Indianapolis Colts and the Fort Wayne Komets

Areas served from our Cincinnati office

The Cincinnati office serves Brown, Butler, Clermont, Clinton, Greene, Hamilton, Miami, Montgomery, Preble and Warren counties in Ohio; Boone, Bracken, Campbell, Gallatin, Grant, Kenton, Owen and Pendleton counties in Kentucky; Dearborn, Franklin, Ripley and Switzerland counties in Indiana.

Dealing with water damage too? See water damage restoration in Cincinnati, or contact the Cincinnati office.

Frequently asked questions (FAQ)

How fast can Hays + Sons get to my property in Cincinnati?

Hays + Sons answers 24/7. Emergency calls have a 1-2 hour arrival target.

Can I clean up mold myself?

The EPA says a homeowner can usually clean an area smaller than about 10 square feet once the moisture problem is fixed. Larger areas, mold from contaminated water, hidden mold or health concerns call for a professional.

Does homeowners insurance cover mold remediation in Ohio?

It depends on your policy and on what caused the mold. Only your insurer can decide coverage; Hays + Sons documents the damage and works with your adjuster.

Do I need mold testing before remediation?

Usually not when mold is visible. The EPA says sampling is generally unnecessary in that case, though testing by an experienced professional can help confirm that cleanup worked.

What certifications should a mold remediation company have?

Ask about mold-specific training. The IICRC's mold credential is the Applied Microbial Remediation Technician (AMRT), based on the ANSI/IICRC S520 mold remediation standard; Water Restoration Technician (WRT) covers water damage, not mold. Hays + Sons is an IICRC Certified Firm, and its technicians in all 8 offices hold WRT and AMRT certifications.

Will mold come back after remediation?

It can if moisture returns, which is why the work starts with finding and fixing the source. Completed Hays + Sons work is backed by a two-year warranty.

Which areas does the Cincinnati office serve?

The Cincinnati office serves Brown, Butler, Clermont, Clinton, Greene, Hamilton, Miami, Montgomery, Preble and Warren counties in Ohio; Boone, Bracken, Campbell, Gallatin, Grant, Kenton, Owen and Pendleton counties in Kentucky; Dearborn, Franklin, Ripley and Switzerland counties in Indiana.