Hays + Sons provides 24/7 water damage restoration for homes, businesses and managed properties in Muncie and throughout East Central Indiana. Certified technicians respond to burst pipes, plumbing failures, appliance leaks, sump pump backups, roof leaks and flooded basements. After assessing the loss, the team removes standing water, checks for moisture outside the visibly damaged area and begins drying affected materials.
Water may travel beneath flooring, behind drywall and into insulation or framing. Our water mitigation process may include extraction, moisture detection, controlled drying, cleaning, deodorization and continued monitoring. When affected materials cannot be safely dried, the team explains what needs to be removed and how repairs can proceed. Hays + Sons can manage both the emergency response and reconstruction, keeping the project with one restoration company.
If mold is found after a leak or prolonged moisture problem, trained specialists evaluate the affected area and establish an appropriate mold remediation plan. Work may include containment, removal of affected materials and cleaning based on the conditions found. Hays + Sons also handles fire and smoke cleanup, damaged contents, board-up services and repairs. Following wind, hail or roof damage, the team can provide temporary protection, water cleanup and permanent restoration.
Our team documents visible damage, affected materials, moisture readings and completed work. Hays + Sons can communicate with insurance adjusters, explain the restoration scope and help keep the transition from emergency cleanup to repairs organized. Insurance coverage and payment decisions remain with the carrier and policy.
