"Very professional organization. Strong communication and follow-up."

- William B
Indianapolis, Indiana

Advice or Facts and Stats

Water-damaged materials should be dried and cleaned within two or three days of water removal. Waiting longer than this can cause the development of mold, which poses a health hazards. If mold has already developed, vulnerable persons, such as infants, the elderly, or those with asthma, should avoid the area while cleaning occurs.

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Disaster Recovery Guide

The more organized and prepared your property is to respond to an emergency the greater the property's ability to manage the loss effectively.

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Insurance Professionals

A Partner in Times of Emergency

Responding in a timely, professional and ethical manner to your policy holders is important to you and it is important to Hays & Sons Complete Restoration. When an emergency arises insurance agents and adjusters need to feel confident that their valuable customers are receiving the best possible emergency response. A knowledgeable company that understands standard insurance practices as well as how to thoroughly address disaster claims can be a valuable partner in meeting the expectations of your clients.

We ensure policyholder claims will be address professionally...

Services for Insurance Professionals

At Hays & Sons Complete Restoration we provide a number of services to insurance professionals that ensure their policyholder’s claims will be addressed professionally and expeditiously. We also strive to be a resource to our local insurance representatives by offering Continuing Education classes and industry updates through regularly scheduled events.

For Agents

Around the Clock Availability – When disaster strikes we are ready to respond in over 69 Indiana counties, and two in Illinois.

Customer Care Specialist – We take a personal interest in maintaining high levels of customer satisfaction. Our Customer Care Specialist will maintain regular communication with the claimant and help direct them through their period of recovery.

Job Tracking – Claimants can track the progress of their restoration project with our online “Job Track” system. Being able to monitor job progress keeps property owners informed on the status of their project. We are also always available to answer questions.

For Adjusters

Immediate Response – Our 24 hour, 365 day a year service availability helps minimize property loss and prevents secondary damage. It is our goal to salvage property and contents, saving you thousands of dollars in replacement costs.

Estimate Requests – Our ability to initiate Estimate Requests and Quick Claims online expedites the processing of claims.

Trained Professionals -- Our focus is to help you evaluate, document and perform the necessary services to expedite the closure of your claim. With our complete service offering Hays & Sons can handle all aspects of the job from emergency response to content and property restoration.